These are all natural specimens and may have a leg or part of an antenna missing, I do my best to make sure they are very good but sometimes one gets by me, any damage is very slight, is usually reflected in the pictures and will not effect the looks of the specimen. See my feedback for confirmation. I rarely have a problem but even with good packaging it is impossible for us to Guarantee that specimens will arrive totally intact.
If you pay for Priority mail your items will be covered by postal insurance which will cover any damage in shipping-First class does not cover damage as it is not insured. The post office does now require you to bring the item in for inspection to receive postal insurance payouts. Your refund/discount will be processed once the item is presented at the post office. Returns are accepted, please contact us ASAP if you would like to return the item. Return shipping to be paid by buyer. Once the item is returned a refund will be issued minus a $8. restocking fee on each of these items ordered. There are no refunds on shipping charges.