All displays will be carefully packed to the best of our ability to insure a safe and damage free arrival.  If free First class shipping is offered and chosen it does not include insurance.   If you want your item insured in case of damage in shipping please choose Priority Mail, that includes $100. worth of insurance.    Returns are excepted, please contact us ASAP if you would like to return the item. Return shipping to be paid by buyer.  Once the item is returned a refund will be issued minus a $8. restocking fee on each of these items ordered. There are no refunds on shipping charges.  Before purchasing this item you must agree to the following: No claims for small broken parts such as antennae, detached tails, leg, head or broken tarsi.  These small parts are easily fixable and you should be aware that you may have to fix (glue) a part or two when purchasing items like this.  If there is a major problem I will take care of the matter.  These are all natural specimens and may have a leg or part of an antenna missing, I do my best to make sure they are very good but sometimes one gets by me, any damage is very slight and will not effect the looks of the specimen.   See my feedback for confirmation.  I rarely have a problem but even with good packaging it is impossible for us to Guarantee that specimens will arrive totally intact. If you pay for Priority mail your items will be covered by postal insurance which will cover any damage in shipping-First class does not cover damage as it is not insured.