IF YOU PURCHASE A SECOND ITEM WITH YOUR ORDER AND SEND US A MESSAGE WITH THE ORDER THAT SAYS "FREE GIFT", WE WILL INCLUDE A FREE GIFT WITH YOUR ORDER. ALL ORDERS MUST HAVE 2 OR MORE DIFFERENT ITEMS (NOT ALL OF THE SAME) TO QUALIFY. OUR WAY OF SAYING "THANK YOU" FOR TAKING THE TIME TO LOOK!
All displays will be carefully packed to the best of our ability to insure a safe and damage free arrival. If free First class shipping is offered and chosen it does not include insurance. If you want your item insured in case of damage in shipping please choose Priority Mail, that includes $100. worth of insurance. When purchasing this item you are agreeing to the following: No claims for small broken parts such as antennae or a detached wing, antennae are so fragile that they cannot be guaranteed in shipping. Wings and other small parts are easily fixable and you should be aware that you may have to fix (glue) a part when purchasing items like these. If there is a major problem I will take care of the matter. See my feedback for confirmation. I rarely have a problem but even with good packaging it is impossible for us to Guarantee that specimens will arrive totally intact although I have had very few problems to date. If you pay for Priority mail your items will be covered by postal insurance which will cover any damage in shipping-First class does not cover damage as it is not insured. The post office does now require you to bring the item in for inspection to receive postal insurance payouts. Your refund/discount will be processed once the item is presented at the post office.
Returns are accepted, please contact us ASAP if you would like to return the item. Return shipping to be paid by buyer. Once the item is returned a refund will be issued minus a $8. restocking fee on each of these items ordered. There are no refunds on shipping charges.
