NOTE: If your item is in a glass dome please be aware that the domes are NOT permanently connected to the base. Care has to be taken when opening or removing the dome so not to damage the display or specimen.
IF YOU PURCHASE A SECOND ITEM WITH YOUR ORDER AND SEND US A MESSAGE WITH THE ORDER THAT SAYS "GIFT", WE WILL INCLUDE A GIFT WITH YOUR ORDER. ALL ORDERS MUST HAVE 2 OR MORE DIFFERENT ITEMS (NOT ALL OF THE SAME) TO QUALIFY. OUR WAY OF SAYING "THANK YOU" FOR TAKING THE TIME TO LOOK!
All displays will be carefully packed to the best of our ability to insure a safe and damage free arrival. If free First class shipping is offered and chosen it does not include insurance. If you want your item insured in case of damage in shipping please choose Priority Mail, that includes $100. worth of insurance. If Priority mail free shipping is offered you will be covered by $100 worth of insurance. If damage occurs in shipping and your item was shipped Priority mail, the post office now requires you to bring the package in to a postal center/office for inspection before any insurance payments will be approved and the item has to be in the original shipping box with all packing as you received still in box. Your refund will be processed once the package has been inspected and the receipt from the post office acknowledging the inspection is forwarded to us. This is an ordeal that no one wants to go through, including us, so we do our best to make sure no one has too!
Items that ship free and are returned for incorrect address or insufficient address will be charged the restocking fee listed to cover initial shipping costs or given the option to purchase shipping for resending the item with corrected address.
If there was an original shipping fee and the item is returned for an incorrect or insufficient address and you would like the item resent, the option will be given to repurchase shipping. There are no refunds on initial shipping for an incorrect or insufficient address.
