NOTE: If your item is in a glass dome please be aware that the domes are NOT permanently connected to the base. Care has to be taken when opening or removing the dome so not to damage the display or specimen.
Please contact us as soon as your receive if you would like to return the item. Returns are accepted if the request is received for the return within 14 days of the delivery and the return is received within 30 days of the delivery date. Return must be received in original condition, in original packaging.
On items that returns are accepted the following applies:
Paid shipping items: Return shipping to be paid for the buyer. Cost of original item refunded once the item is returned. Shipping costs are not refundable.
Free shipping items: Return shipping to be paid for the buyer. Cost of original item refunded minus an $8. restocking fee (unless an otherwise noted charge is posted in the listing description) to cover original shipping and handling. Shipping costs are not refundable.
Items that ship free and are returned for incorrect address or insufficient address will be charged a restocking fee or shipping fee to cover initial shipping costs and the balance refunded or given the option to purchase shipping for resending the item with corrected address.
If there was an original shipping fee and the item is returned for an incorrect or insufficient address and you would like the item resent, the option will be given to repurchase shipping. There are no refunds on initial shipping for an incorrect or insufficient address.
